Integrated Doorsets
Integrated Doorsets
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Careers

Have what it takes to join Integrated Doorsets?

Continued success needs more than the right tools.
It takes the right talent.

We’re always on the lookout for talented people who want to grow their careers and be part of something meaningful. At Integrated Doorsets, you’ll join a skilled and committed team based in our modern, purpose-built facilities in Mansfield. We’re a financially stable business with plenty of opportunities to learn, develop, and make a real impact. If you’re looking for a workplace that values your contribution and supports your progression, you’ll feel right at home here.

Careers

Latest vacancies.

Take a look at our current vacancies below, you might find the perfect opportunity for the next step in your career. If nothing feels like the right fit for you but you know someone who might be a great match, feel free to share the roles with them. If there’s nothing listed right now, don’t let that stop you, we’re always keen to hear from talented people. Drop us a line via email at [email protected] to inquire about possible openings or to register your interest for future opportunities.

Let’s talk

Got what it takes?

If you’re skilled, motivated, and interested in expanding your knowledge and developing your career, we want to hear from you. Send a copy of CV along with a covering letter to our recruitment team at [email protected]

We are not currently recruting or advertising for any roles, however, we update this page regularly, so please check back to ensure you don’t miss out on any opportunities to join our amazing team.

Alternatively, check out our LinkedIn page to get notifications about the latest job openings as soon as they become available.

Advanced IT Support Technician - Closing Date 29.05.26

Location: Mansfield, Nottinghamshire
Job Type: Full-time (on-site)
Experience Level: 5-10 years
Salary: Dependent on experience

The Advanced IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation.
 
You’ll provide advanced 1st–3rd line support, resolve complex technical issues, and ensure a high standard of service to end users. The role also involves mentoring junior technicians, contributing to infrastructure improvements, supporting IT projects, and driving continuous service improvement in a fast-paced IT environment.

Key responsibilities

  • Provide 1st–3rd line technical support, managing and resolving escalated tickets across hardware, software, and network issues, while supporting and mentoring junior team members
  • Maintain and support core IT systems including Windows Server, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V)
  • Diagnose and resolve network issues across TCP/IP, DNS, DHCP, VLANs, and firewall configurations to minimise disruption
  • Support internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker
  • Assist with IT project delivery, including hardware rollouts, system migrations, software implementations, and asset management
  • Maintain accurate documentation of incidents, resolutions, and system configurations, supporting reporting and service improvement
  • Provide end-user support and guidance, promoting best practice and effective use of IT systems
  • Ensure compliance with IT policies, security standards, and procedures
  • Support ongoing operational and improvement activities such as server patching and system maintenance

What we’re looking for

  • Minimum of 5 years’ experience in a helpdesk or IT support environment
  • Strong planning, organisation, and communication skills
  • A proactive, hands-on approach with excellent problem-solving and diagnostic ability
  • Good knowledge of Microsoft 365, particularly Excel and VBA
  • Strong understanding of Windows and Windows Server environments
  • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls)
  • Willingness to learn and adapt in a fast-changing environment
  • Access to your own vehicle
  • Understanding of SQL (beneficial)
  • Knowledge of IT infrastructure setups (advantageous)

Why join us

Integrated Doorsets offers a collaborative and forward-thinking environment where your expertise is valued. We are committed to diversity, accessibility, and equal opportunities for all employees. As a Disability Confident employer, we welcome applications from talented individuals of all backgrounds.

>Download Advanced IT Support Technician Job Description<

Ironmongery Scheduler/Estimator - Closing Date 29.05.26

Location: Mansfield, Nottinghamshire
Job Type: Full-time (on-site)
Experience Level: 3-5 years
Salary: Dependent on experience

We are looking for an experienced Ironmongery Scheduler/Estimator to support the delivery of compliant timber doorset and ironmongery packages across a wide range of projects.

Working as part of our technical team, you will be responsible for producing accurate schedules and estimates, ensuring all specifications meet current standards, and providing technical guidance to both internal teams and external stakeholders.

This is a key role within Integrated Doorsets, combining technical expertise, attention to detail, and commercial awareness to ensure every project is delivered correctly, compliantly, and efficiently.

Key responsibilities

  • Producing accurate ironmongery schedules and project estimates
  • Reviewing drawings, specifications, and project requirements to ensure compliance
  • Providing technical support and troubleshooting to customers, contractors, and internal teams
  • Assessing free-issue ironmongery for compatibility with standards, certification, and test evidence
  • Liaising with suppliers and manufacturers to confirm product suitability and approvals
  • Coordinating the sales order process from quotation through to completion
  • Ensuring all documentation is accurate, compliant, and commercially viable
  • Maintaining up-to-date knowledge of industry standards, legislation, and best practice
  • Supporting continuous improvement across scheduling, estimating, and technical processes

What we’re looking for

  • GAI Level 3 qualified, with willingness to maintain RegAI status
  • Proven experience in ironmongery scheduling and estimating
  • Strong technical understanding of timber, fire-rated, and acoustic doorsets
  • Knowledge of relevant UK standards, building regulations, and compliance requirements
  • Ability to read and interpret technical drawings, specifications, and test evidence
  • Excellent attention to detail and organisational skills
  • Confident communicator, able to work with customers, suppliers, and internal teams
  • Commercial awareness and strong problem-solving ability
  • Proficient in Microsoft Office and scheduling/estimating software (e.g. Intec)

Desirable

  • Experience within the doorset manufacturing sector
  • Knowledge of certification schemes such as BM TRADA, Certifire, and UKTC
  • Familiarity with project coordination and order management processes

Why join us

Integrated Doorsets offers a collaborative and forward-thinking environment where your expertise is valued. We are committed to diversity, accessibility, and equal opportunities for all employees. As a Disability Confident employer, we welcome applications from talented individuals of all backgrounds.

>Download Ironmongery Scheduler/Estimator Job Description<

Apprentice HR Administrator - Closing Date 29.05.26

Location: Mansfield, Nottinghamshire
Job Type: Full-time (on-site)
Experience Level: Interested in a career in HR
Salary: £8 Per Hour (starting)

We’re looking for an Apprentice HR Administrator to join our team in Mansfield, offering a fantastic opportunity to start a career in Human Resources within a growing and supportive business.

This role provides hands-on experience across the full employee lifecycle while working towards a recognised HR qualification. You’ll be part of a collaborative HR team, gaining practical skills in recruitment, employee records, and day-to-day HR operations.

Full training and dedicated study time will be provided, making this an ideal opportunity for someone looking to develop a long-term career in HR.

Key responsibilities

  • Support employee lifecycle activities, including onboarding and leavers
  • Prepare HR documents such as contracts, letters, and meeting records
  • Maintain and update HR systems and employee records
  • Assist with recruitment processes, including interview coordination
  • Support absence tracking, training records, and HR reporting
  • Respond to general HR queries from staff and managers
  • Provide administrative support to the wider HR team as needed

What we’re looking for

  • A genuine interest in starting a career in Human Resources
  • Strong communication and interpersonal skills
  • Good organisational skills and ability to manage multiple tasks
  • High attention to detail and accuracy
  • Ability to work both independently and as part of a team
  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Willingness to learn and develop new skills
  • GCSEs (or equivalent) in English and Maths (preferred)
  • Full UK driving licence (required due to site travel)
  • Previous admin or customer service experience (advantageous but not essential)

Additional Information

  • Full training provided alongside a recognised HR qualification
  • Ideal stepping stone into HR with long-term progression potential
  • Work within an experienced team committed to your development
  • Part of a wider £55m+ group with continued investment and expansion
  • Based at our Mansfield site within a well-established and innovative organisation
  • Committed to equality, diversity, and accessibility
  • Attitude and willingness to learn are what matter most

Why join us

Integrated Doorsets offers a collaborative and forward-thinking environment where your expertise is valued. We are committed to diversity, accessibility, and equal opportunities for all employees. As a Disability Confident employer, we welcome applications from talented individuals of all backgrounds.

>Download Apprentice HR Administrator Job Description<

Multi-Skilled Maintenance Engineer - Closing Date 29.05.26

Location: Mansfield, Nottinghamshire
Job Type: Full-time (on-site)
Experience Level: 3-5 Years
Salary: D.O.E

We’re looking for a proactive and experienced Multi-Skilled Maintenance Engineer to join our team at Integrated Doorsets in Mansfield. Working within a fast-paced manufacturing environment, you’ll play a key role in keeping machinery, facilities, and operations running safely and efficiently. This is a hands-on role focused on maintaining high levels of uptime, supporting production, and ensuring compliance with health and safety and company standards.

Key responsibilities

  • Maintain and support machinery, equipment, and factory facilities to ensure smooth operation
  • Carry out planned and reactive maintenance, including breakdowns and urgent repairs across both sites
  • Monitor and maximise machine uptime through continuous improvement initiatives
  • Ensure compliance with health, safety, and company policies, procedures, and certifications
  • Work collaboratively with other departments to support production flow and on-time delivery
  • Keep accurate maintenance records and ensure documentation is up to date
  • Investigate, follow up, and resolve faults or issues efficiently
  • Support operations across different areas of the business when required
  • Contribute to a proactive, solution-focused working environment

What we’re looking for

  • Time-served multi-skilled engineer with a formal engineering qualification
  • Experience in both planned and reactive maintenance within a manufacturing environment
  • Strong fault-finding and problem-solving abilities
  • Good working knowledge of electrical and mechanical systems (woodworking machinery preferred)
  • Ability to work independently and as part of a team, with a proactive and flexible approach
  • Full UK driving licence
  • Strong communication and organisational skills, including record-keeping and IT competence
  • Willingness to support different areas of the business as needed
  • CNC and PLC knowledge (desirable but not essential)
  • Positive attitude aligned with continuous improvement and accountability

Why join us

Integrated Doorsets offers a collaborative and forward-thinking environment where your expertise is valued. We are committed to diversity, accessibility, and equal opportunities for all employees. As a Disability Confident employer, we welcome applications from talented individuals of all backgrounds.

>Download Multi-Skilled Maintenance Engineer Job Description<

Head of Customer Experience - Closing Date 29.05.26

Location: Mansfield, Nottinghamshire
Job Type: Full-time (on-site)
Experience Level: 5-10 Years
Salary: D.O.E

We are looking for a Head of Customer Experience to lead and develop our customer communication strategy across every stage after an order is placed.

This is a key leadership role focused on making sure our customers receive clear, consistent and timely updates, while helping to strengthen engagement, satisfaction and long-term relationships.

The successful candidate will oversee customer communications across multiple channels, support improvements in customer journeys, and work closely with teams across the business to ensure customer queries and order updates are managed proactively and professionally.

The role will also involve using data, systems and customer insight to improve communication performance and identify ways to resolve recurring customer pain points at source.

This is an ideal opportunity for an experienced customer communications or customer experience professional who can combine strong leadership, clear communication, commercial awareness and a continuous improvement mindset.

Key responsibilities

  • Develop and lead the end-to-end customer communication strategy after the order stage.
  • Create clear communication frameworks, tone of voice guidance and governance standards.
  • Lead, mentor and develop a high-performing customer-focused team.
  • Design and improve multi-channel customer communication journeys, including email, text, telephone and other potential communication methods.
  • Ensure communication approaches are relevant to different customer sectors, including new build and repair and maintenance.
  • Work closely with Customer Experience, Operations Scheduling, Product and Logistics teams to support seamless and personalised customer interactions.
  • Use customer insight and data to refine messaging and improve engagement.
  • Ensure customers receive regular, proactive updates about their orders and order status.
  • Build strong relationships with customers, helping to develop trusted partner relationships.
  • Oversee the creation of clear, concise and customer-centred communication content.
  • Maintain consistency of messaging across all communication channels and customer segments.
  • Manage urgent and sensitive customer communications with professionalism and clarity.
  • Select and implement a system for logging customer requests and tracking timely query resolution.
  • Define and monitor KPIs for communication effectiveness, including engagement, operational updates and programme updates.
  • Analyse high-frequency customer queries and develop strategies to address recurring issues at source.
  • Work across departments and business units to ensure customer queries are handled in a timely manner.
  • Ensure customer communications comply with relevant regulations and product standards.

What we’re looking for

  • Experience in customer communications, customer experience or a closely related field.
  • A proven ability to build and scale communication strategies within a customer-focused organisation.
  • Experience managing teams and leading cross-functional initiatives.
  • Strong strategic thinking, with the ability to turn plans into practical action.
  • Excellent written and verbal communication skills.
  • The ability to turn complex information into clear, user-friendly messaging.
  • A data-driven approach, with a focus on continuous improvement.
  • Strong systems experience and confidence working with communication or customer management tools.
  • Experience implementing a customer ticketing system would be beneficial.
  • A professional, proactive and customer-centred approach to handling communication across multiple channels.
  • The confidence to manage urgent or sensitive customer communications clearly and professionally.
  • The ability to work collaboratively across departments to improve the customer experience.
  • A continuous improvement mindset, with the ability to identify recurring customer issues and develop practical solutions.

Why join us

Integrated Doorsets offers a collaborative and forward-thinking environment where your expertise is valued. We are committed to diversity, accessibility, and equal opportunities for all employees. As a Disability Confident employer, we welcome applications from talented individuals of all backgrounds.

>Download Head of Customer Experience Job Description<

CAREERS

Apprenticeship opportunities.

We’re always looking to help the next generation of manufacturing experts reach their full potential. If you want to grow your skill set and build a career as an apprentice at our state-of-the-art manufacturing facilities in Mansfield, we want to hear from you. 

Send us your CV, and discover your future with Integrated Doorsets.

[email protected]